Over recent months, there has been an increasing focus on so-called 'dark patterns'; deceptive design techniques that nudge users into taking decisions they wouldn't otherwise take or convince people into sharing more information about themselves than they intended to. Dark patterns can therefore result in numerous consumer harms.

While many practices that could qualify as dark patterns are explicitly prohibited by law, others are implicitly prohibited, primarily through self-regulatory codes and guidance by regulators. In so far as dark patterns are misleading or unfair commercial practices, SROs can deal with them under the current rules.

This webinar will aim to further explore how regulators globally are addressing dark patterns, how industry self-regulatory organisations tackle such practices, and explore how the industry can come together to protect consumers worldwide. 

This webinar is open for WFA members