Director, Global Audience Insights (f/m/d)

Director, Global Audience Insights (f/m/d)

CompanyDelivery Hero

Job locationBerlin, Berlin, Germany

Region of responsibilityGlobal

Descriptione are looking for a Director, Global Audience Insights (f/m/d) to join our Central Insights Team in our incredible Hero Hub in the heart of Berlin. Our ideal candidate is passionate about understanding human behavior and using what they learn to identify insights that guide product and brand strategies.

Your Mission
Build and lead the newly formed Global Audience Insights Team, charged with leveraging behavioral, survey and other outside data sources to identify audience insights with a global impact.
Define the vision and project roadmap that will drive audience insights across multiple business verticals, brands and geographic regions.
Serve as a key strategic partner to Delivery Hero product vertical and brand leaders.
Lead a team of researchers, consultants and business analysts on your mission to deliver insights that have a global impact.
Your Heroic Skills
8+ years relevant work experience in consulting, product strategy or consumer insights
4+ years experience managing and mentoring high-performing direct reports
Significant experience working closely with product, research, and/or data analytics
A strong track record of leveraging data and consumer insights to drive business growth and product innovation strategies.
Skilled at working effectively with cross functional teams in a matrixed organization
Proven ability to distill complex and diverse concepts into actionable recommendations non-researchers can easily understand
Appetite for a fast-paced, collaborative environment and desire to constantly reassess and make the work better
Adept at building a compelling narrative from disparate sources of information.
Excellent written and verbal communication skills in English


Nice To Have
Experience moderating qualitative research
Experiencing working with behavioral data
Why Delivery Hero?
English is our working language and our colleagues at Delivery Hero come from every corner of the globe, working in a diverse, cross-cultural team. For most opportunities, we also offer visa & relocation support
We take care of our employees and offer flexible working hours
Enjoy our free weekly online yoga classes and subsidized Urban Sports Club or GymPass membership
Take care of your mental and emotional well-being with our free Headspace subscription and unlimited access to the confidential Employee Assistance Program
Participate in health campaigns such as seasonal flu vaccination
Benefit from subsidised products e.g. BVG ticket, meal vouchers, fruit or vegetable box or our bike rental program
We support child care needs where we partner with an external service to support tasks such as Kita search and application, Au Pair or childminder search
Join the global market leader and a publicly listed DAX company with a competitive remuneration package and a lot of training, career & development opportunities
Develop your skills with your personal educational budget for conferences and external trainings
Access our e-learning platform and participate in our various inhouse trainings, including German learning options
Save responsibly with our attractive corporate pension options
Join company parties, team, cultural and sports events - due to the current situation on a virtual basis
Our office lounges are filled with healthy (and some more indulgent!) snacks and refreshments to keep you energised throughout the day
About Us

Delivery Hero is building the next generation global on-demand delivery platform. We have grown rapidly from inception in 2011 to become the world's largest food-ordering network and we’re now innovating and creating new verticals such as groceries, pharmacies, flowers and other convenience articles in multiple markets.

Our awesome international team already operates in 40+ countries worldwide and we are looking for the most talented people to join us on our mission to ‘always deliver an amazing experience.’ If you’re an enthusiastic problem solver and hungry for a new adventure, an exciting job and multicultural workplace is waiting for you in the heart of Berlin!

At Delivery Hero, we believe diversity and representation is key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring -- therefore we do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, gender identity, sexual orientation, age, marital status, or any other aspect that makes you, you.

Have we caught your attention? If you are looking for an environment where our company DNA is defined by our values and People Leadership Principles, please send us your CV.

We’re looking forward to your application!

Interested? Click for details