Global Guidance on Environmental Claims

WFA's Sustainable Marketing Community presents:

Global Guidance on Environmental Claims Playbook

This first-of-its-kind voluntary guidance covers how brands can make sure environmental claims featured in their marketing communications are credible for both consumers and regulators.

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Global Guidance on Environmental Claims Playbook

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The guidance has been developed in the context of WFA's Sustainable Marketing Community, a voluntary commitment by leading companies to use the power of marketing as a force for positive change both internally and with the consumers who buy their products and services.

It identifies six key principles that marketers need to follow to make sure they are seen as trustworthy and to avoid their brands being accused of greenwashing and aswers the following questions:

  • What are environmental claims?
  • What are misleading claims and why are they a problem?
  • What is the country-specific legislation and advertising standards?
  • What is copy advice and where to get it?
  • What are the global environmental principles based on international best practice?

WFA commissioned the International Council for Advertising Self-Regulation (ICAS) and the European Advertising Standards Alliance (EASA), with the support of environmental experts from the UK’s Advertising Standards Authority (ASA), to help pull the guidance on sustainability claims together.

There was a peer review process from a number of advertising standards bodies from around the world with expertise on green claims, including bodies from Australia, Brazil, France, India, Sweden, Spain and the US.

The guidance was also reviewed by the corporate members of WFA's Sustainable Marketing Community, EACA and Voxcomm, the global groups which bring together advertising agencies. It therefore represents a consensus across the global industry and industry regulators of what the core elements are to ensuring trustworthy and meaningful environmental claims.

Case studies

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  1.    LAVAZZA (France, Billboard poster)

    LAVAZZA (France, Billboard poster)

    A visual in an ad for coffee brand Lavazza attracted a complaint to the Jury for Advertising Ethics as it appeared to suggest that drinking the brand would aid planet protection. Their verdict is here.

    Read more about "LAVAZZA (France, Billboard poster)"
  2.    Rock Gas Wellington (New Zealand, Sponsored Facebook post)

    Rock Gas Wellington (New Zealand, Sponsored Facebook post)

    Rock Gas Wellington’s Facebook post states that "LPG is a fantastic fuel for heating and cooking and offers lower carbon emissions than other energy options.” The ASA had to assess whether this was true, what did they decide?

    Read more about "Rock Gas Wellington (New Zealand, Sponsored Facebook post)"
  3.    Firstgas Group (New Zealand, Television and YouTube)

    Firstgas Group (New Zealand, Television and YouTube)

    An Audiovisual ad in New Zealand featured a controversial voiceover for Firstgas Group. The claim that the company is ‘ensuring our gas is going zero carbon’ attracted complaints arguing that this was not yet possible. Were they right?

    Read more about "Firstgas Group (New Zealand, Television and YouTube)"

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