Rock Gas Wellington (New Zealand, Sponsored Facebook post)

Rock Gas Wellington’s Facebook message attracted complaints on the grounds that LPG is a fossil fuel energy source with higher carbon emissions per unit of energy than most energy sources used in commercial and domestic environments, such as natural gas or electricity.

The company said it had removed the ad prior to the complaint being received and committed that any future messages would be worded to remove any ambiguity around lower carbon emissions of LPG compared to some other energy options. There was evidence to substantiate that LPG has lower carbon emissions than some of the alternative options.

The actions of Rock Gas meant the issue was declared settled, with no further action taken.

Complaint settled

Read the full ruling here.

The Global Guidance on Evironmental Claims offers marketers a selection of case studies that ilustrate the contents of the guidance with real life examples. See full list here.