Global Media and Customer Story Manager

Description

About the job

Role Description

Are you ready to be the architect of our global media and influence strategy? We're seeking a visionary professional who can bring fresh ideas and a hands-on approach to storytelling. As our Digital Energy Global Media and Influence Manager, you'll collaborate with internal and external teams to identify trends, develop impactful customer stories, craft compelling narratives around our business strategy, and leverage media to drive impact.

You will work on a small high-performing team of communication experts reporting to the Head of Strategic Communications for the Digital Energy Division. Together we are the voice of Digital Energy, shaping impactful narratives to educate and inspire customers, industry influencers, and employees. Your expertise in PR and storytelling will be instrumental in elevating our brand and existing content to new heights, inspiring current and potential customers, strengthening our position as a thought leader, and shaping the future of our industry.

Ready to take on this challenge and make a lasting impact?

Main Responsibilities

• Develop impactful campaigns: Create strategic media/PR/influence campaigns aligned with our business objectives that present a compelling narrative, supported by real customer case studies, to strengthen our brand and executive presence.
• Own Press Releases: Lead the end-to-end press release process and take the results to the next level, going beyond “business as usual” to ensure each press release has a clear goal and measurable impact.
• Create Tier one media articles: Partner with experts and leverage AI to produce timely and strategic articles, supported by real customer examples, that position us as industry leaders and start conversations.
• Source and develop compelling customer stories: Build relationships and collaborate with teams from the line of business, commercial, and top countries to identify and develop customer case studies. These stories should address any gaps in our library and align with our strategic priorities to ensure each one has a powerful impact on the market.
• Manage media relations: Oversee media requests, press conferences, and events, and manage our external PR agencies to deliver high-quality content on budget and on time. Collaborate with local country teams to deploy relevant content for maximum influence and impact.
• Support Executives: Prepare executives for media interviews and speaking engagements, providing clear briefing documents and research-backed content, customer case studies, and latest angles/statistics.
• Measure and optimize: Set clear targets, track performance, and refine our strategy for maximum impact.
  
  

Profile

• 7+ years of diverse communications experience - successful candidate should be able to demonstrate successful outcomes from communications activities where they have conceptualized, developed and executed an influence plan.
• Has experience leading cross-functional projects.
• Ideally has worked in international matrix organizations.
• Relationship builder, able to influence and earn buy-in from people outside their hierarchy
• Excellent ability to write, articulate, and present messages to peers and senior leaders
• Strong project management skills, capable of organizing work methodically and thriving in a deadline-driven, fast-paced environment.
• Passion for storytelling, continuous learning, and a commitment to delivering quality and excellence.
  
  

Language Requirements

Highly proficient in oral and written English

Education

Undergraduate degree minimum, Communications, Marketing, Journalism or related field

Total number of years of professional experience necessary prior to the job entry and desired domains/ context of experience

• For external hire: 7-10 years of experience in communications supporting international companies
• 5+ years working in a global/regional role with multicultural exposure and working in matrix organizations
  
  

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue

+13% organic growth

150 000+ employees in 100+ countries

#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

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